Your Privacy Questions Answered
Your payment method details are encrypted and stored only long enough to process the withdrawal. We don't retain your full account number or card details after the transaction clears. Your bank holds the actual transaction record on their side.
No. We never sell or share your personal information or game history with third-party marketing firms, advertisers or other platforms. We only share data with payment processors to complete DANA, OVO, GoPay or QRIS transactions, and with law enforcement if legally required.
Check your login history in the Account Settings page. If you spot a login from an unfamiliar device or location, change your password immediately and contact support. We can freeze your account in minutes if you report suspicious activity.
You control the personal details you share during registration. You can update your name, email and phone in Settings anytime. You can also request we delete your account and all associated data; depends on local law, we'll delete within 30 days where permitted.
We send account notifications and promotion updates to the email you registered. You can unsubscribe from promotional emails in your Preferences without affecting account security notifications. Unsubscribe links are in every marketing email.
Your privacy rights depend on local law. This policy applies equally across Indonesia. If local regulations require different data handling for your region, we'll follow those rules and notify you of any changes in writing.
We retain DANA, OVO, GoPay and QRIS transaction records for seven years for legal compliance and fraud prevention. Game history stays for five years after account closure. Older records are automatically deleted from active servers.
